| Trouble Starting
or Performing Routine Operations in
NCSS 2007, PASS 2008, or GESS 2006 The following does
not apply to PASS 11.
If you experience
problems loading or performing routine operations in NCSS 2007, PASS
2008, or GESS 2006 or earlier
(e.g. runtime error 50003, a runtime
error 7, or an out-of-string space message, or any other message on
start up), the problem is likely due to one or more corrupt installation
files.
To fix the problem, do
the following:
1. Find the following files in your Windows\System32
Directory (or Windows/SysWOW64 if you are using a 64-bit Windows 7
computer) :
Csform32.ocx
Graphs32.ocx
H5ocx32.ocx
Vcf132.ocx
Vsocx32.ocx
2. Move each ocx file listed above from
the Windows\System32 (or Windows\SysWOW64) directory to another directory of your choice (such as OCX_Backup). Note, you must either move or delete the file since
the file will not be replaced unless it is not found in the Windows/System32
(or Windows\SysWOW64) directory. You can accomplish this using your Windows Explorer program.
3. Re-run the NCSS 2007 or PASS 2008 setup file
and choose "Repair" when prompted.
This should take care of your problem.
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