Graphs Trouble

If Graphs are Not Appearing NCSS 2007, PASS 2008, or GESS 2006 Output

The following does not apply to PASS 11 and NCSS 8 or later.

If you are experiencing problems viewing graphs in NCSS 2007, PASS 2008, or GESS 2006 or earlier (i.e. graphs do not appear in the output when they should), the problem is likely due to one or more corrupt installation files.

To fix the problem, do the following:

  1. Find the following files in your C:\Windows\System32 directory
    Graphs32.ocx
    GSJPG32.DLL
    GSPROP32.DLL
    GSW32.EXE
    GSWAG32.DLL
    GSWDLL32.DLL
  2. Move each file listed above from the Windows\System32 directory to another directory of your choice or rename the files. Note, you must either move or delete the files since NCSS will not replace them unless they is not found in the Windows\System32 directory. You can accomplish this using your Windows Explorer program.
  3. Re-run the NCSS 2007 or PASS 2008 setup file and choose “repair” when prompted.

This should fix the problem.

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Dr. William Kennedy, Consultant

"I had been using [another statistical software package] for over 15 years until recently when I noticed it would not run ANOVAs correctly. After researching numerous options I switched to NCSS and PASS and couldn't be happier. Your product is accurate, fast, easy to use, and very inexpensive. And thanks to the software’s flexibility in reporting and graphing, it has made my consulting business easier as well. Thank you!"

Ken Hansen, M.S., Mechanical Engineer and Applied Statistician