Trouble Starting

Trouble Starting or Performing Routine Operations in NCSS 2007, PASS 2008, or GESS 2006

The following does not apply to PASS 11 and NCSS 8 or later.

If you experience software trouble loading or performing routine operations in NCSS 2007, PASS 2008, or GESS 2006 or earlier (e.g. runtime error 50003, a runtime error 7, or an out-of-string space message, or any other message on start up), the problem is likely due to one or more corrupt installation files.

Fixing the Problem:

  1. Find the following files in your Windows\System32 Directory (or Windows/SysWOW64 if you are using a 64-bit Windows 7 computer):
    Csform32.ocx
    Graphs32.ocx
    H5ocx32.ocx
    Vcf132.ocx
    Vsocx32.ocx
  2. Move each ocx file listed above from the Windows\System32 (or Windows\SysWOW64) directory to another directory of your choice (such as OCX_Backup). Note, you must either move or delete the file since the file will not be replaced unless it is not found in the Windows/System32 (or Windows\SysWOW64) directory. You can accomplish this using your Windows Explorer program.
  3. Re-run the NCSS 2007 or PASS 2008 setup file and choose “Repair” when prompted.

This should take care of your problem.

Your support is always amazing. I also run [another statistical software package] and on a support / admin basis you guys are way ahead.

Neale Penman, Researcher

I am a very satisfied user of NCSS. For years I used SPSS in my consulting work, but the cost got to be exorbitant. When I started using NCSS, I found it easy and intuitive to use and extremely accurate in its results. It is not only my statistical analysis program of choice but I have recommended it to many of my clients as well. When I've had questions and called NCSS, I have always gotten expert help and advice and never had a problem go unsolved. Keep up the good work.

Denis Stadther, Denis Stadther Consulting